Photo by Benjamin J. DeLong I was having a conversation with the VP of HR of a very successful company that has a very strong culture. One reason he gave for that was they are able to balance being kind while maintaining accountability. I had to think about this, and I see it a little bit different. I think you can be nice while dropping out accountability. But “nice” as a way of being, is mostly about not upsetting people and making sure they’re comfortable. “Kind” is s

II'm testing this approach with a client right now. My invitation to you is to start testing it as well. The data aren't in, but given what I know about people, it should work. Don’t worry; it’s easy. If you’re a business leader and your business is in it for the long-haul, you’re probably concerned about developing your next round of leaders. You either have your attention on who will replace you when you move on or who will be your eyes as your organization or division