July 2, 2018

II'm testing this approach with a client right now.  My invitation to you is to start testing it as well.  The data aren't in, but given what I know about people, it should work.  Don’t worry; it’s easy. 

If you’re a business leader and your business is i...

July 12, 2017

When I tell people I’m a behavioral psychologist, there’s always a subset of the population that assumes I must know a lot about personality assessments like the DiSC, or the Meyers Briggs.  And usually, the people who make that assumption are BIG FANS of personality a...

June 26, 2017

I make cold-calls.  I almost never reach the person who I really want to talk with on the first try.  Thankfully, a lot of the business that I can really help still have actual people answering the phones.  I love it when this happens.  First, I get to talk with an act...

June 12, 2017

When I started this blog post, I went to do some informal research to make a point, and was disappointed when I didn’t find what I expected.  I had it in my head that if I visited 10 company websites, that about three or four in five would, somewhere, list their compan...

May 30, 2017

However you feel about baseball (I happen to love it) at some level, it is objectively ridiculous. Think about it. What would you say if I said, “I have a job for you. I want you to stand by this pentagon while that guy throws hard balls at you as hard as he can. Don’t...

December 7, 2016

I can’t tell you how many times I’ve heard a company leader complain that their various departments don’t work together for the good of the company.  When performance isn’t meeting expectations, sales blames customer service.  Production blames sales.  And so on.  It c...

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