Bigger Account-abilities = Bigger, Better TalentPhoto by Benjamin J. DeLong I was having a conversation with the VP of HR of a very successful company that has a very strong culture. ...
Performance: The Ultimate Measure of EngagementEvery year Gallup releases their “State of the American Workforce Report,” and every year it shows approximately the same thing: about a...
Don't make your employees feel good. Make them feel successful.I was recently in talks with a prospective client about how my company might help them with employee engagement. They’re in the health...
You've Lost Touch With RealityI make cold-calls. I almost never reach the person who I really want to talk with on the first try. Thankfully, a lot of the business...
Gravity Never Stops Working. How About Your Company's Policies?This will be short and sweet. I want you to think back to the last time you tested gravity. That is, when was the last time you tried...
Baseball is Ridiculous. (Let's Make Business More Like It).However you feel about baseball (I happen to love it) at some level, it is objectively ridiculous. Think about it. What would you say if...
What Makes Difficult Conversations… Difficult? (And One Thing to Do About It)You’ve been there. One of your employees (or someone else you depend on for something) isn’t meeting expectations, and you’ve got a...
The Cost of Taking Things for GrantedIn this article, we’re going to quickly cover taking things for granted, and specifically what’s going on behaviorally when we’re doing...
Want to Drive Performance? Look at What Drives Driving.Business owners and business consultants like to talk about driving results. I personally love the metaphor. Whenever I use it, I...
Performance Management: Beyond IndividualsI can’t tell you how many times I’ve heard a company leader complain that their various departments don’t work together for the good of...